FAQ/Store Policies

  

When will the disc be released? 

9/23/22 Update: 

We have all our elements in place and delivery is set to start soon however there will be a slight delay due to supply chain issues in the UK, resulting in a shipping delay of approximately 10 days until our discs arrive in the U.S. We’ll provide a firm shipping date next week. 

Thank you for your patience and support. We're so excited to get these discs in your hands. 

You can pre-order the disc 
here. They’re being shipped on a first-come first-served basis, so don’t hesitate to put your order in now.

How much will the discs cost?
The price for the 4K disc of Invaders from Mars is $US 55 and $US 45 for the Blu-Ray edition. You’ll be paying for a beautiful new copy of Invaders from Mars, painstakingly restored by one of the world’s leading preservationists, Scott MacQueen, to its original state for the first time in its 70 year history. The disc features brand new cover art, a number of exclusive bonus features (see FAQ # 5 or our product description in the shop) and includes an exclusive essay by Scott MacQueen on the restoration process -- “Invaders from Mars: A Nightmare of Restoration”.  

Where to order?
You can order your copy of Invaders from Mars on Blu-ray or 4K UHD disc here in Ignite’s web shop.

What does the Invaders from Mars disc include?
On top of a brilliant new restoration of William Cameron Menzies’ sci-fi classic Invaders from Mars, you’ll also receive a host of exciting special bonus features, from a restored version of the trailer to an interview with the film’s star, Jimmy Hunt, as well as an in-depth look at the restoration process and a new documentary on the film featuring interviews with directors Joe Dante (Gremlins), John Landis (An American Werewolf in London) and other luminaries.

Where is the release available? 
For now, we are only releasing Invaders from Mars in the US and Canada (Region One). We may have more news about international territories in the coming weeks, so be sure to check back.  

How long will it take to ship?
We are sending the discs out in the order in which the purchases are received. For those of you who took advantage of our TCM pre-order special in April, you will receive your discs first. We thank everyone for their patience. The actual shipping time depends on the service you select at check out.

Is Ignite a new company?
Though the name Ignite Films might not be familiar to you, our story is decades old. In the early 1990s Ignite Films started acquiring prints to classic films in the hopes of being able to restore them. At the time care for older work was a relatively new concept and Ignite was on the ground floor. Invaders from Mars is our first home video release under our own brand. However, Ignite has a long history of B2B distribution to broadcasters, DVD distributors and film platforms. Our restored films have been presented at Cannes Classics and at many retrospectives and restoration festivals of leading archives and cinematheques the world over. Ignite is by no means a young company but our B2C brand is just getting started.

Will there be future releases? 
Stay tuned! 


 Modifying an Order

Can I add or swap out an item?
Sure, if you catch us before we ship it out. Email us asap at orders@ignite-films.com with the details.

Can I change the shipping address?
Sure, please see above! 


Problems and Returns

Something was missing or I received the wrong thing!
Sorry to hear that. Email us at orders@ignite-films.com with the information and we’ll help you out.

My stuff arrived damaged!
If your item(s) were damaged during shipment, please send us a picture of the damage immediately upon receipt. In most cases, we’ll ship out a replacement copy asap.

Can I return or exchange an unopened item?
All sales are final, and we do not offer returns or exchanges unless items were damaged during shipping (please see above).